Refund Policy

Thank you for shopping at Printcouturehub.com. We want to ensure you have a positive experience with our products, and we are here to assist you in the event you need a refund. Please review our refund policy below:

1. Eligibility for Refund:

Refunds are applicable to items returned within 30 days of the purchase date. To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.

2. Initiation of Refund:

To initiate a refund, please contact our customer support team at support@printcouturehub.com with your order number and a detailed reason for the refund request. Our team will guide you through the return process and provide instructions on where to send the item.

3. Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure the safe and documented return of the item.

4. Inspection and Approval:

Upon receipt of the returned item, our team will inspect it to ensure it meets the eligibility criteria. If the item is approved, we will process the refund to your original method of payment. Please allow 15-20 business days for the refund to reflect in your account.

5. Non-Refundable Items:

Certain items, such as intimate apparel, swimwear, and personalized items, may not be eligible for a refund. Please check the product descriptions for any specific refund restrictions.

6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the item and its packaging. We will arrange for a replacement or refund as appropriate.

7. Late or Missing Refunds:

If you haven't received a refund within the specified timeframe, please check with your bank or credit card company. If the issue persists, contact our customer support team for further assistance.

8. Contact Us:

If you have any questions or concerns regarding our refund policy, please reach out to our customer support team at support@printcouturehub.com.

We appreciate your business and aim to make your shopping experience with Printcouturehub enjoyable and hassle-free.